Our appreciation goes out to Terry Grey, Deputy Director of Rhode Island Environmental Managment who has become a lean advocate. Terry just came back from Iowa where 140 people attended a lean government conference. The opening sentence of Terry's summary tells it all.
Karl and Paul:
Absolutely a fantastic event. Focused not so much on “what is lean” but how to get something going and sustained in an organization. Please feel free to circulate to anyone you have been working with on lean, particularly in lean government. As I say in the end, we’ll be refining our approach based on all the information and suggestions from this. If you want to discuss anything or get any further info, let me know. Once again, thanks for all the help so far. Clearly more to come.